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Protecting the Elderly from Scammers


Beware of scammers!

The world around us is becoming more digital and automated than ever and in this digital age, scammers out there are finding increasingly clever and sophisticated ways to target the most vulnerable of us. Unfortunately, our elderly loved ones are often most at risk of these scams. As we’ve all probably all seen or heard in recent years, Ireland is no exception to this. There has been an alarming increase in scams targeting the elderly here.

As one of Ireland’s leading homecare providers, we understand the importance of protecting our loved ones from these threats. In this blog, we’ll provide valuable information and tips to help you and your family be aware of scammers targeting the elderly.

Scammers – A Growing Threat

In recent months and years, there has been a huge surge in scams targeting the elderly in Ireland. These scams can take many forms, from fraudulent phone calls to email phishing attempts and even in-person scams in many cases. Our elderly loved ones are particularly vulnerable, often trusting and less experienced in dealing with the deceptive tactics these people use.

Common Scams to Look Out For

There are a number of scams currently prevalent in Ireland. These include:

Fake Lottery and Prize Scams: Scammers often claim that the elderly person has won the lotto or some other prize, and they require a payment or the person’s personal information to claim their “winnings.”

Banking and Financial Scams: Fraudsters may pose as bank employees, requesting sensitive financial information or convincing the elderly to transfer money. Banks like AIB are having to resort to ever-increasing security measures and awareness campaigns to due to the influx of banking scams in recent years, particularly via text and WhatsApp. 

Impersonation: Scammers pretend to be government officials, such as Revenue employees, and demand immediate payments or threaten legal action. However, officials are not the only people being impersonated. Bank of Ireland is warning that scammers are now impersonating family members to steal funds. Coined the ‘Hi Mum or Hi Dad’ scam, they report a 25% rise in people falling victim to these fake texts. Fraudsters are sending texts pretending to be from a family member with a lost or damaged phone in need of money.

Home Improvement Scams: Unscrupulous contractors may offer home repair services, take payment, and disappear without completing the work. They may also employ bully boy tactics to pressure the vulnerable person into agreeing into work they do not really need or into handing over the cash. 

Charity Scams: Scammers create fake charities and seek donations from kind-hearted individuals. These types of scams often take place in-person by people going door to door, but are becoming increasingly common online thanks to platforms such as GoFundMe.

The Role of Technology in Scams

Since the advent of technology, scammers have had more tools than ever at their disposal to target the elderly. Phone calls, emails, and text messages are all used to initiate contact with unsuspecting victims. Sometimes, these scammers can even spoof legitimate phone numbers to appear more convincing. It’s crucial that we all play our part and educate our elderly family members about the risks associated with these modern methods of communication and trends in scamming.

Staying Informed: Use Reliable Sources

As part of our mission to protecting our elderly, we recommend staying informed about the latest scams. Trusted organisations like Age Action are excellent resources for staying up to date on the latest scams and trends in fraud. Being well-informed is the first line of defence against these scammers.

Educate and Communicate about Scammers

One of the most effective ways to protect your elderly loved ones is through education and open communication. Start by discussing the common scams outlined earlier and share the information from reliable sources. Encourage your family members to ask questions and seek your guidance if they’ve got any concerns or doubts. Emphasise the importance of making sure any unsolicited communication they may receive is legitimate. If they’ve got any doubts at all about the trustworthiness of a source, they should be encouraged to always reach out to someone for help.

Be Sceptical

In the world of fraud and scamming, scepticism is your best friend. Teach your elderly family members to:

  1. Question unsolicited offers, especially those involving money, prizes, or financial transactions.
  2. Never share personal information, such as PPS numbers, bank account details, or passwords, with strangers.
  3. Avoid making hasty decisions when pressured by a scammer. Legitimate organisations won’t rush you into making financial commitments.
  4. Always verify the identity of anyone claiming to be a government official or charity worker.
  5. Ask for identification or independently verify their legitimacy.

Use Strong Passwords and Secure Technology

In today’s digital world, it’s essential to have strong and unique passwords for online accounts. Across the globe, scammers exploit weak passwords to access personal information every day. It’s one of the most common sources of fraudulent activity. Help your elderly loved ones set up secure passwords and encourage them to update them regularly. Please also ensure that their devices have up-to-date antivirus software to protect against online threats.

Trust Your Gut Instinct on Scammers

The most important thing you can do is trust your gut. Sometimes, our instincts can be our best defence against scams. If something seems too good to be true or feels suspicious, it probably is. Encourage your family members to trust their gut feelings and always err on the side of caution.

Seek Professional Advice

If your elderly family member has been targeted by a scam or if you suspect they may have fallen victim, don’t hesitate to seek professional help. In serious cases which cannot be remedied by yourself, contact your local Garda Station, and, if necessary, a solicitor or another legal advisor to address the situation. Remember, the sooner you act, the better the chances of minimising the damage caused by the scam.

Support and Assistance

As an elderly homecare company in Ireland, we’re dedicated to providing support and assistance to those in need. If you require guidance on how to prevent scams or need help addressing a situation involving an elderly loved one, please don’t hesitate to reach out to us. We’re always here to offer advice and assistance to protect the elderly in our communities from scammers.


Protecting the elderly from scammers is a collective effort that requires vigilance, education, and communication. By staying informed about common scams, teaching your elderly family members to be sceptical, and fostering open dialogue, you can significantly reduce the risk of your loved ones falling victim to scams. Remember, knowledge is the key to prevention, and together, we can safeguard our elderly from the growing threat of scams in Ireland.

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