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Steps to Starting Care

Here at Comfort Keepers, we understand that the process of starting homecare can be a sensitive and difficult time for families. That’s why we are dedicated to making the process as easy as possible for you and your loved ones.

On this page, we will outline the steps in the Starting Care process for you. Once you have completed these steps, you and your family will be a valued part of the Comfort Keepers community.

Step 1: Consult with your GP or public health nurse

Talking to your GP or public health nurse first will help you determine whether home support care and help services are the best option for your particular needs. If approved, then a home care services provider must be chosen and we hope that you will choose Comfort Keepers.

Remember: Private home care is also an option for you and your loved one.

Step 2: First communication with Comfort Keepers

Once approved and you have chosen Comfort Keepers, the first consultation between you and our team will take place. This will involve a comprehensive assessment of your loved one and their current situation. This is done to assess their condition and tailor the homecare we deliver to their specific needs. This thorough is a key aspect of our client-centric care process. Upon completion of this assessment, they will be matched with a suitable Healthcare Assistant. A tailored Home Support Plan is then created, specific to your loved one’s specific needs.

Step 3: First meeting with the Healthcare Assistant

Once a successful match has occurred, the client will meet the Healthcare Assistant for the first time. This first meeting is done with a Client Services Manager or Client Care Supervisor present. Once this meeting goes well, we’ll have a perfect match. The steps to starting care will be complete and your loved one will enjoy quality care delivered by one of Ireland’s leading homecare providers.

Your Guide To Starting Care

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